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Shaoom
ArtBoard.ai

A custom commerce platform replacing three disconnected tools

A bespoke storefront and order management platform that consolidated inventory, fulfilment and customer records, with proactive maintenance and a named support engineer.

  • Software Engineering
  • Integration & API Engineering

The problem

Orders, stock and customer records lived in three systems that never agreed, and reconciliation consumed most of an operations manager's week.

What we did

  1. 01Single order model with event-driven stock updates
  2. 02Migration of three years of historical records
  3. 03Support retainer with an agreed response time

The result

  • 3→1
    Systems consolidated
  • −41%
    Order handling time
  • 99.9%
    Platform uptime