Privacy Policy

Shaoom (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our IT development services. By using our services, you consent to the practices described in this policy. 

Information 

 We Collect We may collect personal and non-personal information to provide and improve our services. This information includes: 

  • Personal Information: This may include your name, email address, phone number, billing information, and other details necessary for the provision of services. 
  • Technical Information: We may collect information related to your use of our services, such as IP addresses, browser types, operating systems, and other technical data. 
  • Project-Related Information: Information relevant to the development project, including specifications, requirements, and any data provided by you for development purposes. 

How We Use Your Information  

We use the information we collect for various purposes, including: 

  • Service Delivery: To provide, maintain, and improve our IT development services. 
  • Communication: To communicate with you regarding your project, updates, and any issues related to the services we provide. 
  • Billing and Payments: To process payments and manage billing information. 
  • Compliance: To comply with legal obligations and protect our rights and interests. 

Information Sharing and Disclosure  

We do not sell, rent, or share your personal information with third parties except as described in this policy. We may share information in the following circumstances: 

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting services, or other IT-related services. 
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas). 
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 

Data Security 

 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

Data Retention 

 We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. 

Your Rights  

Depending on your location and applicable law, you may have certain rights regarding your personal information, including: 

  • Access: The right to request access to the personal information we hold about you. 
  • Correction: The right to request corrections to any inaccurate or incomplete personal information. 
  • Deletion: The right to request the deletion of your personal information, subject to legal and contractual obligations. 
  • Objection: The right to object to the processing of your personal information under certain circumstances. 

To exercise these rights, please contact us at [Insert Contact Information]. 

Cookies and Tracking Technologies  

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and services. 

Third-Party Links  

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information. 

Changes to This Privacy Policy  

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy. 

Contact Us 

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Shaoom 
113 Dereham Road, Barking London  
Hello@shaoom.ai